Data protection declaration

The present document informs you of the nature of the personal data belonging to you that we collect on our website gforgems.ch, on the manner in which we process them, and the actions you can take regarding your rights relating to the protection of your personal data.

We value greatly the security and protection of any personal data belonging to you that you give us, and we respect the provisions in force at the present time with regard to data protection. “Personal data” consists of any individual information concerning an identified or identifiable person. This document also uses the term “data” and “information” for this. The terms “processing” or “process” refer to any manipulation of you data, including collection, recording, management, use, transmission, disclosure or deletion of you data.

Please note that the following information can be updated anytime. We hence recommend that you regularly consult the present confidentiality declaration. Also note that third-party websites that are accessible via our website are not subject to the principles declared here. We decline any responsibility regarding the respect of data protection by third-party websites.

Scope and purpose of the processing of personal data

When you are visiting our website, our web server automatically saves data regarding your navigation that are necessary to the well functioning of our website. This includes the IP address and the operating system of the device used for the visit, data relating to the type of browser, the internet service supplier, consulted webpages, landing/exit pages and the date and duration of the visit.
The purpose of the collection and processing of this information is to ensure the well functioning of our website, its security, but also to analyse its usage in order to improve the quality of our offers, services and website.
The user is not identified here. There is no link made between this information and the personal data recorded by us, except in the situation where the user has an account on our website.

Upon creation of an account on our website, which might be required in order to use some custom services, some information must be supplied be the user :

• First and last name,

• Complete postal address,

• Phone number,

• Information relative to newsletter subscription.

In addition to the information highlighted as obligatory for the creation of an account, you may also choose to supply some other personal data. We use this data to manage our digital services and to improve our products with respect to demographic statistics.

As you make a purchase on our website, some data is collected such as first and last name, and a complete postal address, necessary for delivery of your product(s). This information is provided to the delivery service of your choosing. Upon payment, you will be redirected to the online payment system you chose to use. The processing of personal data and payment data is done directly by the chosen payment system. We do not see nor save your payment information. Dispositions relating to data protection of each supplier of an online payment service and of a delivery service apply separately.
If you own an account on our website, we may save data relating to bought products and ensuing contract, which we can use for analysis in order to improve the quality of your experience on our website, and of our product catalog.

As you create a user account, or in the footer of our website, you get the option to subscribe to a newsletter. If you do, you will have to supply an email address. This address is only used when a newsletter email is sent. You can unsubscribe at any point by clicking the link in an email you received, or by writing us at info@gforgems.ch. If you do not subscribe to our newsletter, you email address will not be added to the file listing all newsletter subscribers.

A cookie is a technology allowing a website to ask your browser to save data on your computer, in order to have access to it on a later visit. This can make your experience more pleasant by saving information such as you parameter choices regarding the website and how you like to use it. Cookies do not represent any threat for your security when the websites you visit use them correctly. gforgems.ch uses cookies to save parameters like you favorite language, but also information that helps improve your security while you use our website.
Most browsers automatically accept cookies by default, but it is possible to configure them to refuse cookies, or ask for your permission every time a cookie is received.

Transmission outside fo the EU

The use of our website is measured and analyzed by technical systems, including Google Analytics from third-party supplier Google Inc. Data collected by this tool can hence be transmitted to servers belonging to Google in the United States, but IP addresses are anonymized such that no association is possible. This means that Google will not be able to link any data transmitted from your browser in the context of Google Analytics to any other data they may possess about you. It is however possible to oppose the collection and processing of this data by Google Analytics by installing a cookie opt-out which prevents the future collection of your data when you are browsing.
https://tools.google.com/dlpage/gaoptout?hl=en

Transmission to third-parties

As said above, we work with other companies that provide us with secure online payment and delivery services. These companies use your data exclusively for the processing of your order and never for other purposes.
Personal data about you that you provide to us are never sold, leased nor exchanged. We never transmit your data in other contexts than those described in this document, without your consent, or without legal obligation to do so.

Your rights regarding protection of your personal data

Your rights regarding protection of your personal data include the right to access those data we have saved about you, in a usual format, and the right to ask for their rectification, completion, update and deletion.
You can summon these rights at any time by writing to info@gforgems.ch and by providing us with a copy of an ID. We are given a time limit of 2 months to respond, which we can extend in the case of an incomplete request.

Duration of retention of your personal data

When a user creates an account on our website, the provided information is saved in their user account in order to improve their future experience and purchases. These data are erased when the user modifies or deletes them from their user account, or by sending us a request, as described above.

Data Security

We employ appropriate technical and organizational security measures in order to protect your personal data that is saved on our servers against any unintentional, illegal or unauthorized manipulation, deletion, modification, access, transmission or use and against its total or partial loss. We decline any responsibility in the case of data loss or unauthorized data communication of data to third-parties, and their use of it. If you create a user account with us, the access to your account is only possible with your personal password. We recommend that you always keep your payment and access information confidential and close down your browser when you have ended your communication with us, particularly when you are using a shared computer. We also pay serious attention to internal data protection. Our staff and that of service providers authorized by us are required to maintain confidentiality and respect of legal provisions for data protection.

Legal foundations

We only process your personal data within the framework of the principles of data processing and if there is a legal foundation for doing so. This legal foundation exists at the stages of the preparation and execution of our contract.
In addition to this, we have an interest in constantly improving our services and adapting them to your needs. This is necessary in order to continue to develop our services and to guarantee their security. We therefore start from the premise that our interests prevail. This is admissible if you have consented to the processing of your data.

Contact

If you have any questions relating the protection of data on our website, if you would like to obtain information or to request deletion of your data, please contact our data protection manager by sending them an e-mail to the following address :
info@gforgems.ch

The contact details of our data protection manager are the following :
Guendalina Perusset
Data Protection Manager
27 Chemin de la Commanderie
1228 Plan-les-Ouates
Genève
Suisse

Updating and modification of data protection provisions

The development of our internet website or the implementation of new technology can make the modification of the current data protection provisions necessary. Each important modification of these provisions is announced to registered users by e-mail to the e-mail address indicated at the time of registration. In addition, you can consult the data protection provisions currently in force at any time via our website and print them.
The original declaration if confidentiality is in French. The purpose of the translated versions is to facilitate its better understanding. In the case of discrepancies, the French text is legally binding.

Geneva 25th May 2018