Once G for gems receives an online order, the sales team takes care of shipping it as soon as possible. The order is shipped in normal parcel for which shipments are made by registered mail.
G for gems delivers parcels up to 30 kilograms in Switzerland. For delivery of a parcel exceeding 30 kilograms, a customized quote can be issued to the customer, upon request, to the following email address: firstname.lastname@example.org
For sales outside Switzerland, Swiss VAT will be deducted from the sale and the customer must pay the carrier import taxes, the VAT in their country and custom fees directly upon delivery. G for gems does not know, nor does it control, the amount of taxes payable in foreign countries.
For information, here is the rate base of the deliveries on the basis of a parcel up to 10kg:
Delivery in Switzerland using PostPac PRIORITY (1 working day) : 15 chf (with signature)
For International shipping, we use the rates with Chronopost.
Once an order is placed and if the items are in stock, parcel(s) will be shipped the next day before 16:00. This handling time must be taken into account before finalising your order.
Delivery estimates for Swiss Post are:
Post Pac Priority delivery: 1 working days (24 hours) + 1 day of handling
Our packages are sent with signature, for reasons of security and insurance.
With signature, parcels are insured against theft and damage caused in transit. The customer must sign to receive the parcel.
The insurance covers up to the amount of CHF 1'500 goods for Switzerland.
Flights or depredations of parcels posted in boxes to customers letters are not covered by G for gems, or by post.