Term of use

The customer must be 18 or over to order from the e-commerce section of the www.gforgems.ch website. Purchasing goods from the www.gforgems.ch e-commerce website means the buyer agrees, without reservation, to these general terms of purchase.

Entering the order details to complete the purchase binds the buyer to these terms.

The client undertakes to provide G for gems with his/her name, postal address, email address and a landline or mobile phone number, where they can be contacted should either the service desk or the carrier need to reach them.

After finalising the purchase on the www.gforgems.ch website, the customer will receive a confirmation email to the email addressprovided. This validates the contract between G for gems and its customers, providing that the product is available.

Means of payment from Switzerland

You can pay your purchase by bank transfer or by credit card via secure payment site Klik and Pay

Payment instructions will be sent to you by e-mail upon your order.

Means of payments from abroad, euro area (metropolitan France, Belgium, Italy, Germany ...).

For countries outside Switzerland, payments are accepted by credit / debit card via the secured website Klik and Pay (Visa or Mastercard). IBAN bank transfers are also available in Euros with the SEPA system free of charge (ask your bank).

For the security of the buyer, when buying on our website www.gforgems.ch, each transaction is encrypted and a specific software of our partner managing the online payments guarantees the highest safety standards

The merchandise is sent to the purchaser when the amount has been credited to our account within 1 to 4 days.


All bank charges due to the transaction must be paid in full by the buyer. The costs of customs and taxes (VAT) of the country concerned are the responsibility of the final buyer and do not form part of our invoice. These customs duties are beyond our control.

Price Indications

The prices of the items are in Swiss francs, inclusive of VAT. You can nevertheless make your order in Euros and US $ by clicking in "your currency".

In the prices of the articles, the shipping and packaging costs are not included. They are added at the end of your order, depending on its weight, before validation of the order on your part.

Taxes for payment by credit card or post office are added according to the price of your order.

Any costs of bank transfer from abroad are the responsibility of the customer.

In case of incomplete payment, the goods will be retained with us until full payment of these expenses.

The tariffs for shipping charges are those of the Swiss post in force, except special action and UPS for international shipments.

These prices may be subject to changes beyond our control, according to Swiss Post and Chronopost rates.

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